Privacy Policy

We guarantee against manufacturers’ defects for 30 days from the date of the delivery on all products except for items listed in the Exception Section. Products with Manufacturer Warranties which exceed 30 days, may be returned directly to the manufacturer according to their instructions. All returns/exchanges must be made within 30 days of receipt of the merchandise. Merchandise must be in original factory condition, and must include all original packaging materials, warranty cards, 
manuals and accessories.

 Exception Section – Items Not Covered Under this return policy:
Bulk Deals Section: This return policy does not apply to this section.
TVs: If the item is defective the customer will need to contact the Manufacturer directly.  If the item is unwanted and was not open, this item may be returned to us per our “Unwanted Returns” section.
Gaming (includes Brand New consoles and games for all different types of systems):  All of the gaming comes with Manufacturer’s warranty unless specified otherwise in the description section of the item.  If the item is defective customer will need to contact Manufacturer.  If the item is unwanted and was not open, this item may be returned to us per our “Unwanted Returns” section.
Personal Care Items: If the item is defective the customer will need to contact the Manufacturer directly.  If the item is unwanted and was not open, this item may be returned to us per our “Unwanted Returns” section.Items may be returned only with prior authorization.

 All shipping and handling fees are non-refundable with an exception where Johndell all In One Shop has made an error by shipping and incorrect item to the customer.  In this case, Member must contact here Buy for less here  to obtain a return label or request a merchandise pick up.  Once item is returned back to the warehouse a correct replacement unit will be shipped out or store credit issued for the full amount of the order if the correct unit is unavailable.  Here Buy for less here  must be informed of the receipt of incorrect merchandise within a week of the delivery.

 Unwanted Returns: Unwanted product returns will be subject to a 25% restocking fee and must have a Return Merchandise Authorization number (RMA#). Merchandise must be in the unused condition only.

 Refused Delivery: Returns falling under this category will be treated as “Unwanted Returns”, consequently they will be subject to a 25% restocking fee.  The customer will also be responsible for the return shipping cost incurred by the action of refusing the delivery. Consequently, a store credit will be issued less 25% restocking fee of the value of the merchandise and less shipping and handling fees both ways.

Defective Items:  A customer must return merchandise at their expense within 20 days from the date of delivery with prior Return Merchandise Authorization number. If an exchange is not requested at the issuing time of the RMA and automatic store credit will be applied once merchandise is returned back tothe warehouse.
If the return has been received to our warehouse after 30 days from the original day of the receipt of the merchandise, it will be sent to the Member at their expense.

All reimbursements are done in the form of a company credit which can be used towards new orders. Member may request a refund back to the credit card in which case a 7% credit card processing fee will be deducted from the total amount of the refund.  Refunds may take 6 to 10 business days to post back to the credit card.

Damaged ItemsPlease note that in the case of damage to an item during shipping we as the shipper are required to file a damage claim with the carrier, and proceed according to carrier regulations prior to being able to issue any exchange, credit, or refund.

o   In the case that a package arrives damaged we must be notified within 10 days of the date of delivery.In the case that an RMA (Return Merchandise Authorized Return) that was shipped to us at the customers expense arrives damaged, the customer themselves as the shipper in this case will be responsible for filing a claim with the shipping carrier. We will hold the returned unit for the carrier inspection which must be scheduled by the customer for up to 14 days equivalent to two weeks.
All original packaging must be kept intact by the customer in order for a carrier claim and inspection to be initiated by us once we are notified of the damage to your shipment. Please make sure your customer is aware that they must retain the original shipping box which contains the carrier’s shipping label and original tracking number.
Once a damage pick up is scheduled by us most carriers will make 3 attempts to retrieve the damaged package from your customer’s location for the inspection. It is imperative that your customer has the item ready for the carrier pick up the next day after the damage pick up is scheduled as this is when the first retrieval attempt will be made.

Please note that you are not able to file a claim with the carrier directly as we are the shipper, and you must make sure to notify us of any damage to an item within the above stated time frames.
  An exchange, credit or refund will be issued once the carrier claim is approved.
  Please note that a Damage Claim will normally take a minimum or 14 business days to be processed by the carrier.
Tampered and Partial Loss Items:
In the case that a package is received which is missing any part of the original order or item a Tampered Claim will be filled by us as the shipper with the carrier upon your notification of the loss or tamper to us.
 We must be notified of any loss or tamper to your shipment within 10 days of the delivery of your shipment.
All original packaging must be kept intact by the customer in order for a carrier claim and inspection to be initiated by us once we are notified of the tamper and partial loss to your shipment.
Please make sure your customer is aware that they must retain the original shipping box which contains the carrier’s shipping label and original tracking number. Once a Tampered and Partial Loss pick up is scheduled by us, most carriers will make 3 attempts to retrieve the Tampered and Partial Loss package from your customer’s location for the inspection. It is imperative that your customer has the item ready for the carrier pick up the next day after the Tampered and Partial Loss pick up is scheduled as this is when the first retrieval attempt will be made.

Please note that you are not able to file a claim with the carrier directly as we are the shipper, and you must make sure to notify us of any Tamper and Partial Loss to an item within the above stated time frames.
o   An exchange, credit or refund will be issued once the carrier claim is approved.
o   Please note that a Tampered and Partial Loss will normally take a minimum or 14 business days to be processed by the carrier.

Lost Claims:
In the case that an item is lost in transit and does not arrive to its destination after it has been provided to the carrier by us, as the shipper we will file a lost claim with the carrier once we are notified that an item has not reached its destination successfully.
 Please note that you must notify us of the loss of any shipment within 30 days after its shipping date.
Once we are notified that an item has been lost in transit we will immediately file a claim for loss with the carrier. 
All lost claims will be processed according to the carrier’s terms and regulations. 
Please note that a lost claim may take a minimum of 14 business days to be processed by the carrier. 
A refund, exchange or credit may be issued only once the claim is processed and approved by the carrier. 
We do not encourage you to place any replacement orders for lost packages as the item may still be delivered to your customer at any time until the claim is processed and approved.
In the case that you have selected a signature requirement for the delivery of your package and item has been delivered to its destination and a signature has been obtained at the point of delivery, a lost claim will not be able to be filed.
   If a signature was not requested during the checkout, please note that a lost claim will not be permitted to be filed as per carrier regulations in the case that an item is delivered to its destination without a signature, or has been left at the front doorstep of its destination according to the carriers tracking information.
Please contact us before sending any item back. All returns will require an RMA number. If your item is defective or damaged you must contact us to get an RMA number. You may return damaged items to us within a period of 14 days after you have received your item. Shipping costs are non-refundable. Buyer is responsible for return shipping.

What This Privacy Policy Covers

This policy covers how Dellvideo-electronics  treats personal information that it collects and receives on www.weebly.com. We are not in the business of selling information about you: we use information shared with us for the sole purpose of running and improving our services. This notice tells you what information we collect, steps we take to protect and secure it, how we 
Information We Gather

  • Dellvideo-electronics  collects personal information when you register with us, use Weebly products or services or post content on a Weebly website or blog. This information is limited to your email address, username, and any information you post on your site. Your password is stored securely using a salted, variable work factor, one-way hash function.
  • Dellvideo-electronics may also collect personal information if you enter into promotions or sweepstakes.
  • As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. IP addresses, browser and session information may be used to
    • Diagnose and prevent service or technology problems reported by our users or engineers that are associated with the IP addresses controlled by a specific web company or ISP.
    • Estimate the total number of users visiting   Buy for less here web sites from specific geographical regions.
    • Help determine which users have access privileges to certain content, services or resources that we offer.
    • Monitor and prevent fraud and abuse.
  • We also collect other user information as part of our internal analytics services, in order to improve the services.
  • Dellvideo-electronics  may collect billing information if you sign up for a paid service, which may include your name, address, telephone number, credit card details, and other information that is necessary in order to process the transaction. Under no circumstance do we store any of your sensitive billing details.
  • When signing up for the affiliate program,   Buy for less here  may collect additional details in order to process payments and comply with tax law, which may include your social security number or EIN, your address, and other information as appropriate.
  • Dellvideo-electronics  uses information for the following general purposes: products and services provision, identification and authentication, services improvement, support, contact, research, and anonymous reporting.

Tracking Technologies

Technologies such as cookies, beacons, tags and scripts are used by Dellvideo-electronics  and our affiliates, partners and service providers such as marketing and customer support partners, and service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies for a number of purposes such as for our shopping cart, to remember users’ setting such as language preferences, and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

We use Local Storage Objects (LSOs) such as HTML5 technologies to store content information and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity also use LSOs such as HTML 5 technologies to collect and store information.

We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests.  

.Information Use, Sharing and Disclosure

  • Dellvideo-electronics does not share personal information we learn about you from your use of the   Buy for less here  web sites, products and services with others except as described in this policy.
  • We do not share, sell, rent or trade personal information with third parties for their promotional purposes.
  • Dellvideo-electronics  may use or share your personal information where it is necessary to complete a transaction, to operate or improve the   Buy for less here  products and services, or to do something that you have asked us to do. We use other third parties such as a credit card processing company to bill you for goods and services. These third parties are prohibited from using your personal information for promotional purposes.
  • From time to time,   Dellvideo-electronics or a partner may sponsor a promotion, sweepstake or contest on  Dellvideo-electronics. You may be asked to provide personal information including name, email address or home address or to answer questions in order to participate. This information will be used strictly for the purpose of notifying and arranging delivery of promotional items to the person selected.

 

  • Changes to this Privacy Policy

    Dellvideo-electronics  may revise, modify or update this policy. We will notify you about significant or material changes in the way we treat personal information by sending a notice to the primary email address specified in your particular Weebly account or by placing a prominent notice on our site prior to the change becoming effective.

    Widgets

    Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

    Widgets may also support functions that require that you disclose certain personal information given the user’s choice of participation. This information is collected in many different ways such as: forms, surveys, contests, forums, subscribing or unsubscribing to mailings and correcting or updating personal information and are only used for the purpose in which they were collected. Forms which require sensitive information, such as financial information (credit card) to process purchases for products or services, are SSL encrypted to protect your sensitive information.

    Links to 3rd Party Sites

    Our Site includes links to other Web sites whose privacy practices may differ from those of Dellvideo-electronics  If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.

    Facebook Connect

    You can log in to our site using sign-in services such as Facebook Connect, Google+ or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.

    Confidentiality and Security

    No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we make efforts to ensure security on our systems.
    • We use physical, electronic, and procedural safeguards to protect personal information about you.
    • Your account information is password-protected. Additionally, your account’s password is stored using a salted, variable work factor, one-way hash algorithm.
    • In certain areas,    Dellvideo-electronics uses industry-standard SSL-encryption to protect data transmissions (such as when entering credit card details). However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.




 Last updated on March 2022.